Vodacom is pathetic, useless, total disgrace

It has been an utterly pathetic service with Vodacom and I'm very angry and disappointed. My number has been blocked going through on calling the free line to the call centre for three weeks, when I called the other cell number been available which uses call airtime they said seven days it will be unblocked, now it is three weeks. How on earth does your server, and top priority work on helping a customer, this is utterly ridiculous, pathetic. I'm tired of begging for help, Vodacom whatever the situation is wake up and sort out your service with myself as I'm a very well paying customer and been with you for years so sort your situation out either way because I am livered seriously, very angry.