1 reviews | Active since Sept 2017
VODACOM IS PATHETIC MY PHONE CONTRACT HAS NOT BEEN WORKING SINCE APRIL 2017
IN MAY I CHANGED MY NUMBER FIRST THEY CHANGES THE WRONG NUMBER ON MY CONTRACT ! AFTER 2 WEEKS THEY ONLY FIXED IT , THEN I GOT A NEW NUMBER WHICH I PAY FOR EVERY MONTH AND JET I CAN NOT CALL OUT OR USE MY DATA . BECAUSE OF THE FIST MISTAKE THEY GAVE ME FREE DATA EXTRA AND CALL TIME BUT I COULD NEVER USE IT ! I PAY FOR A CONTRACT AND I CAN ONLY SEND PLEASE CALL ME 'S !!!!!!! ITS LIKE I HAVE A PRE PAYED PHONE I HAVE BEEN TO VODACOMS SHOP'S AND CALLED ON A NUMBER OF TIMES THEY RESET MY ACCOUNT BUT IT STILL STAYS THE SAME AND JET MY CONTRACT IS NOT WORKING BAD BAD BAD HOW SHOULD I PAY FOR SOMETHING THAT I DON'T RECEIVE......... PATHETIC
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Mr Meyer,
Great news your matter has been resolved and I hope you faith in Vodacom has been restored.
Regards,
Cassandra
Dear Mr Meyer,
Great news your matter has been resolved and I hope you faith in Vodacom has been restored.
Regards,
Cassandra
