MS
MARC S
1 reviews | Active since Mar 2014
20 Apr 2021, 17:13
Vodacom is pathetic
I can't receive emails but can transmit them. I reported this to Vodacom earlier today. I was informed that they "escalated" the query. I then phoned Vodacom later today, I was informed that it is a Vodacom problem with @vodamail.co.za emails ALL BEING AFFECTED and the problem for all such subscribers will be resolved tomorrow. Vodacom doesn't inform its customers of this fault. Do they even care that our businesses have come to a standstill? They are pathetic
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Vodacom's replyOfficial
21 Apr 2021, 07:16 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply21 Apr 2021, 07:16
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
MS
MARC S's updateReviewer Update
22 Apr 2021, 09:53As expected, Vodacom have not contacted me.
MS
MARC S's update22 Apr 2021, 09:53
Reviewer Update
As expected, Vodacom have not contacted me.