GT
Grant T

1 reviews | Active since Mar 2009

02 Oct 2021, 16:47

Vodacom is pathetic!!!!!!!!!!!

If i could give Vodacom a lower rating than 1 star, that's exactly what i would do. I've been struggling with Vodacom for almost 2 months now to fetch the wrong device that was delivered when i did the Vodacom online upgrade. I have been with this network for the better part of 10+ years and they are always eager to debit my account. I have called on numerous occasions and am always left with the apologetic *********** call center person, assuring me that my request for a person of authority to call me, will be fulfilled. To Vodacom, I won't even go further in elaborating, but know this, you will never be endorsed by me EVER and the moment my contract ends, i will be cancelling ALL my business with Vodacom.

0
Replies (1)
Vodacom
Vodacom's reply03 Oct 2021, 10:15
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team