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Paul M

1 reviews | Active since May 2025

27 May 2025, 10:22

Vodacom is pathetic

You read the reviews, you forget about them and think your experience will be better. Lol truth is, you will experience every single thing you read about in the reviews. Vodacom is really pathetic but what can you expect from a big monopoly corporation? You will not get any help except for a stupid automated response. Only 1% of the staff are willing to help and even they are restricted. They will hang up on you, throw you from pillar to post, suggest the useless tobi bot, debit your card just to rub it in some more. Be careful, if you know what's good for you.

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Replies (1)
Vodacom
Vodacom's reply27 May 2025, 12:18
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team