VP
Viralkumar P
1 reviews | Active since Aug 2018
28 Nov 2019, 07:46
VODACOM IS PATHETIC!!!!!!
Vodacom is a damn mess. This issue has gone on for 2 months now. I was assured that the billing on my account was corrected. my bill was only supposed to be R629 pm. I am getting billed R909, they are duplicating the charges billed. This is ridiculous to sort out a simple problem I am having to pay for the incompetence's on Vodacom's end. CAN SOMEONE please help here!!! This is ridiculous and pathetic service.
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Replies (2)
Vodacom's replyOfficial
28 Nov 2019, 09:12Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply28 Nov 2019, 09:12
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's replyOfficial
04 Dec 2019, 09:40Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
As per discussion, query has now been resolved.
Regards
Consumer Website Team
Vodacom's reply04 Dec 2019, 09:40
Official
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
As per discussion, query has now been resolved.
Regards
Consumer Website Team