GC
Geraldine C

1 reviews | Active since Jun 2014

23 Jan 2020, 10:51

Vodacom is pathetic

6 months ago I paid my Vodacom account in full. While trying to purchase a home I have been told today I cannot get a bond due to this account being in arrears!!! 6 months ago I received a account settled letter and still this was not updated on credit bureau. Sort this out Vodacom!!!

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Replies (1)
Vodacom
Vodacom's reply23 Jan 2020, 11:36
Official
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team