RP
Rencia P
1 reviews | Active since Dec 2019
18 Oct 2021, 21:51
Vodacom is pathetic
Pathetic v8dacom
My dad passed on: in July this year , he had two contracts on his name, one of which was for my mum. She called into vodacom thinking her honesty of my dad's passing will get vodacone to assist instead her lines has been suspended payments been made but her line is still suspended.
The most reascrnt is that one of your emotionless individual demands she pay R25000 which will pay up existing contract loose her numbers which she's had for more than 25 years that's vodacoms solution.
I'm horrified to hear how haphazard and totally bizarre thiis all is, a customer has list her husband and instead of making things easier yiu make this harder.... #hasvodacomemployeeslosttheirsouls
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Replies (1)Vodacom's replyOfficial
19 Oct 2021, 07:38Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply19 Oct 2021, 07:38
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
