Vodacom is PATHETIC

Item: Vodacom
Rating: 1
Author: Mike B

I have been trying for 11 days to get some invoices and statements from Vodacom Customer Care !! All I get is an "Automated Response" from a computer and NOTHING ELSE !! Vodacom is PATHETIC - one cannot speak to a person, just computers who does NOT RESPOND

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Replies (1)

Vodacom's replyOfficial

24 Oct 2023, 14:03

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,

Vodacom Consumer Website Team

Vodacom's reply24 Oct 2023, 14:03

Official