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PJvv
Philip Janse van vuuren

1 reviews | Active since Aug 2020

27 Jan 2021, 08:29

Vodacom is pathetic

I would just like to say my piece here. 3 years ago I app**** for a vodacom contract phone and they gave me the wrong contract ( NOT WHAT I ASKED FOR) and i cancelled it, BOTH. They canceled the one and for 3 yeats they have been pestering me about the one THEY NEVER CANCELED. I went on my time and money and found out both numbers already have owners and that both acounts is paid for up to date.

PLEASE VODACO AND MBD PLEASE WAKE UP AND RELIES ITS NOT MY ACOUNT I NEVER HAD AN ACOUNT WITH VODACOM FOR MORE THAN 24 HOURS AND NEVER WIL BE A VODACOM CLIENT. THE SERVICE I HAD WAS PATHETIC AND SO I WANT THEM TO LEAVE ME ALONE. ITS MORE THAN 3 YEARS AGO AND I HAVE NONE OF THAT PAPERWORK ANYMORE. DO YOUR JOB AND PHONE THE NUMBERS AND SORT OUT YOU PROBLEMS PLEASE.

0
Replies (2)
Vodacom
Vodacom's reply27 Jan 2021, 09:04
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team 
PJvv
Philip Janse van vuuren's update28 Jan 2021, 13:14
Reviewer Update
Im not contacting anyone and im not a client. I have no subscription nor contract with vodacom and i NEVER want one. I feel that i did more than my part more than a year ago to send all the paperwork to those at mbd whom have requested it. I even phoned the numbers and got the owner of the numers details and id numbersand send that to them. More than a year ago they already contacted me and said that the problem was sorted out and for more than a year i had no contact with anyone else so I'm under the impression that it is / was sorted out. Sombody please their work and at least phone that number and i can guarantee that its NOT ME.