Vodacom is pathetic

Absolutely pathetic. Have been trying since January to get fibre. Eventually in March I received a router and interim lte line after much fighting. I have been overcharged every month and no one can help. My fibre line has been installed by metro fibre, but alas, vodacom still have not granted me access. It is now nearly October been fighting weekly since January, it seems none of the consultants know what they are doing and their is no communication. Pathetic.. Stay away