vodacom is pathetic
<p>I was lookin to take out a new contract </p> <p> I app**** on line on woman's day (9th of august). This was for a s7 with a galaxy tab for 579pm. After applying online it said that a consultant will get back to me within 24hrs. No one got back to me even on Thursday as Wednesday was a public holiday. So i called vodacom on Friday to find out what's happening with my contract application and they said that the deal changed from 579 to 589. I app**** for it at 579 and they have to honour that! I am a good customer to vodacom. I have two contracts already and because of this unpleasant experience I'm not going to renew them as i will move to a difference service provider. Thank u for the **** service and incompetency vodacom. </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
