VODACOM IS PATHETIC!!!!

I sent an e-mail to change my banking details for the debit order in December 2025. Received an e-mail back confirming my banking details has been changed. However, my January debit order was not collected. Sent another e-mail to have it changed and received another e-mail back confirming my banking details has been changed, but still no collection. From there onwards all my e-mails, including a few to Vodacom's CEO, have been ignored. Pathetic!