ES
Ernest S

1 reviews | Active since Jul 2022

04 Sept 2022, 22:03

Vodacom is pathetic

This is the second time I am warning people not to go with vodacom fibre. They do not provide the service as advertised, I am off line a couple of times a day. They do not get back to you, and if they do you speak to an un educated person with no technical experience. And they all say they will get back to you, but never do. Pathetic service from vodacom!!!!!!!!!!!!

0
Replies (2)
Vodacom
Vodacom's reply05 Sept 2022, 08:04
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
 
ES
Ernest S's update06 Sept 2022, 16:05
Reviewer Update
Yes, but why does it go off every night? goes on and off all night long!!!!!