1 reviews | Active since Mar 2020
Vodacom is pathetic
If I had a choice I would cancel my contract. Vodacom is pathetic with their stupid consultants. I paid R400 on the 03 June 2022 using online payment they then decided to suspend my services. I then paid another amount which I was owing. Guess what still my services are suspended. I have send proof of payment 4 times which they still have not processed . I went back to Capitec yesterday to explain the situation. I was then told Vodacom that need to process my payment since R400 was out of my account.The Vodacom finance department does not even take calls they just hang up. I was at Capitec yesterday trying to call them until it was 1pm. After hanging up they do not bother to callback. ****ed up services. Is funny cause when they are desperate to give us contracts they act all nice. Masepa fela I am so angry shame. I want a option to cancel my contract and I won't pay any fees cause your services are ***. Also please authorize capitec to return the money into my bank since your acting stupid as if I did not make any payment. Do not respond ngwee we will call cause you won't... I am tired of explaining the same situation 100 times. I have been calling and sending emails. Simple process the R400 I paid or authorize Vodacom to return in back into my account. Thank you
