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cZ
clayton Z

1 reviews | Active since Jun 2014

30 Sept 2019, 17:42

Vodacom is pathetic

Vodacom Online 12/09/2019 Ordered a laptop online 15/09/2019 - 27/09/2019 still pending

Call Center 15/09/2019 - 27/09/2019 (cant help)

Call center online 15/09/2019 - 27/09/2019 (cant help)

So who do you contact!!!!!! Then vodacom gives you an email address: *** WOW that helped: still awaiting a answer!!!! 30/09/2019

Done with VODACOM Once my contracts are done...... bye bye

0
Replies (2)
Vodacom
Vodacom's reply01 Oct 2019, 07:39
Official
Dear Customer,
 
Thank you for making us aware of your complaint.
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
 
***Please note*** Beware of phishing ****s.
 
Vodacom will not contact you via Whatsapp to request your personal details
 
Regards,
 
Vodacom Consumer Website Team 
Vodacom
Vodacom's reply08 Oct 2019, 20:26
Official
Dear Customer,
 
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
 
Our records indicate that our Online Sales Team have been in contact with you. 
 
Regards, 
Consumer Website Team