AR
Andrew R
1 reviews | Active since Aug 2013
05 Oct 2020, 08:23
VODACOM IS PATHETIC
Over billed, no repsonse, no assistance. call just drops while sitting on hold for hours. been doubled charged for 2 months, downgraded due to covid money issues and now i am even more in debt and other payments are not going through because vodacom still keeps over charging me for a service i dont have.
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Vodacom's replyOfficial
05 Oct 2020, 08:31 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply05 Oct 2020, 08:31
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team