mB
marelize B
1 reviews | Active since Mar 2018
04 Sept 2020, 10:56
Vodacom is pathetic.
This is pathetic!!! as soon as the power is out the network is off, our whole town. Which means there is no backup battery at all. this has been going on from beginning of load shedding there is a lot of people complaining about it but nothing is done to fix it. When phoning the the customer service number which is *** the lady who answered response is, it happens to me as well. Vodacom, look at your reviews and score 2.8 out of 10. I'd say your have some serious problems. Satisfy your paying clients cause you'll lose all of them to MTN.
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Replies (1)Vodacom's replyOfficial
04 Sept 2020, 11:02 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply04 Sept 2020, 11:02
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
