SS
Stephani S
1 reviews | Active since Mar 2023
16 Jan 2024, 13:01
Vodacom is pathetic
Vodacom is the worst service provider. They have double charged me for an upgrade fee, I took out a contract with a watch and still did not receive the watch. The phone I got was broken and it's been more than a month without the phone and vodacom does not care to even contact me or apologize for their mistakes.
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Vodacom's replyOfficial
16 Jan 2024, 13:58Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply16 Jan 2024, 13:58
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team