Vodacom is Pathetic

I am experiencing major on-going issues with Vodacom.Since last week Wednesday 14/08/2019 I am unable to connect on my phone using Vodacom,I have made countless calls and follow-ups to Vodacom support and have held on the line for up to 30 minutes at a time ,initially I was told I was owing on my account and it has been soft locked,I rushed to make payment,then I was told it’s a network issue and still nothing has been resolved,I’ve just been told the technicians are working on it which is not acceptable as I’m paying for a service I cannot use at ALL!!! I am unable to make or receive calls,messages and everyone is non-Chalant about it,if the roles were reversed and I was owing they would be quick to bombard me with calls about making payment,I am unable to do any banking as I cannot receive my notifications,this is unprofessional and very poor service from such a big brand,I have lost money and business opportunities due to this and business associates not being able to contact me