Vodacom is PATHETIC

Vodacom!!!!! Vodacom!!!!! Vodacom!!!!!. Its been more than a year that I have cancelled my account with Vodacom and ported to Cell C. I paid my cancellation fee of R2557.95 which according to Vodacom my account was now cancelled. 3 months ago I recieved a phonecall from nudept that my vodacom account was in arrears of almost R700. When I phoned Vodacom they gave me a 082..... number that I've never even heard about. Immediatly I thought that ***** played a part in this. I immediatly send through everything showing that the 082..... contract was not mine (vodacom could'nt even find a contract signed for that number). I have not recieved any calls from Vodacom even though they claim, I will recieve a call within 14 working days... Well is been past their 14 working days. I phoned Vodacom again regarding this matter. Again I have been transfered to numerous department and no one is qualified enough to know whats going on or wants to help me. Everytime the same answer... "Let me put you through"... Eventually one person named Angel tried to help me and said that the 082 number was a "Dummy number" that vodacom never cancelled with my original number. My account was in credit and the installment went off from that credit. Untill 2 months ago when I recieved the phone call saying my account has been handed over for arrears. Angel phoned back once and said that her supervisor will phone me back the coming monday... Well no phone call yet and it's been 2 weeks. Vodacom is quick to hand you over but when the fault is with them they take months and months to respond or even fix it. I still haven't recieved any communication from vodacom as to where the situation is going. I am going to be listed as bad payer due to their fault. Will Vodacom fix this and when ??????????????????