Vodacom is pathetic!!

Mid June I app**** for a smart watch contract for my daughter at Vodacom Shop, part of Royal Classic Trading group. The watch was fualty from day 1 and was send back and forth between Somerset West repair centre, ARC and Springbok branch. Each time I requested that the watch be tested before being dispatched back to me and each time I was advised that watch tested fine with no problems. After 3 months without the device Vodacom agreed to cancel the contract, but up to date they have not refunded me the debit orders that they have deducted and are not man enough to answer any of my mails. The airtime credit received each month was never used becuase I did not have a device to insert the sim in, so Vodacom ows me the full amount of R484.88 for the past three debit orders. Vodacom is pathetic and clearly *****ing their clients money. I will not purchase anything throug Vodacom again and will inform all of my family and friend to rather apply for a contract with MTN or CELLC because I have contract with both networks and have never had any complaints with them. Vodacom is just not willing to assist a client, clients are to Vodacom just another number.