Vodacom is Pathetic
It has now been a total of 5 days since I have paid my account, which was in arrears due to me reversing 2 debit orders, because when I upgraded in March one of the consultants told me I would have to pay a once off amount on my next installment of R400 - which was fine. Aftef that R400 have been deducted extra every month. Nonetheless, I paid the account in full in sections since the beginning of June. Thursday, 21 June was my last payment. Been waiting since for my phone to be switched on, even after going in to Vodacom 3 times and phoning the accounts dept TWICE!! The shop employees are NO help at all. What a mistake to have renewed my contract with this idiotic and unprofessional company.
Was there today even and got told that I was STILL owing!! Next to me was another lady who got infuriated by the disrespect the consultant showed her. Norwood Mall Vodacom SUCKS!!
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
