AW
ABIGAIL W

1 reviews | Active since Apr 2018

30 Apr 2018, 10:48

Vodacom is pathetic

Worst service provider ever. They don't adhere or respond to client queries. You phone hundreds of times speak to different consultants and no one gets back to you.

0
Replies (4)
Vodacom
Vodacom's reply30 Apr 2018, 11:51
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply30 Apr 2018, 13:17
Official

Dear Ms Abigail Walters,

As per our recent conversation,

On behalf of Vodacom, we are sorry to hear of the circumstances under which your Hellopeter posting has reached us and we do apologise for the inconvenience caused.

We have escalated your complaint to our Legal department for further review and feedback.

Please refer to the email which we have sent for feedback on this correspondence.

Warm regards,

Shad

Vodacom
Vodacom's reply30 Apr 2018, 13:18
Official

Dear Ms Abigail Walters,

As per our recent conversation,

On behalf of Vodacom, we are sorry to hear of the circumstances under which your Hellopeter posting has reached us and we do apologise for the inconvenience caused.

We have escalated your complaint to our Legal department for further review and feedback.

Please refer to the email which we have sent for feedback on this correspondence.

Warm regards,

Shad

Vodacom
Vodacom's reply04 May 2018, 08:19
Official

Good day Ms Walters,

As per our recent conversation,

Kindly be advised the above complaint has been addressed and resolved.

Warm regards,

Shad