Vodacom is PATHETIC!!!
<p>I have made an EFT payment to Vodacom, as i have many times before, in November 2016. To date they have still not acknowledged this payment and is now threatening me with legal action. I have sent email after email after email, everytime on their request to a different email address. After yet ANOTHER query from my side, and emailing AGAIN to another email address, i get a message to acknowledge if my query was resolved, and if not, reply NO. So i did. Low and behold i get an instant call back. Explain my entire situation AGAIN, and get a promise that they will look into it and get back to me "by 09:00" the next morning. It is 3 days later and guess what?........ I'm STILL WAITING!!!!! </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
