Vodacom is pathetic !
<p>I am so sick Of this pathetic company !!!</p> <p> </p> <p>this is the 3rd time my phone has been suspended ..... I am a VIP contract holder , and my account is up to date . They debited R3500 off my account 3 days ago , yet suspend my account . </p> <p> </p> <p>After calling accounts and them not been able to tell me what the problem is , they transfer me to another department , which ends up putting the phone down on me , after holding for over 20 min !!!!</p> <p> </p> <p>i then drive to a Vodacom store , and sit for an hour , while they try and figure out what the problem is !!!! They then tell me that the system did it to me , and they have to log a request for my phone to be connected again . </p> <p> </p> <p>All my work gets gets done on my phone , and it has still not been connected !!!! </p> <p> </p> <p>Phoneless , and cant do my work .. all because of incompetence !!!! </p> <p> </p> <p>Pathetic company ! </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
