Vodacom is pathetic

<p>My father had a data account wit Vodacom when he passed away in April 202016. My mother has been trying ever since to put this account on her name. She has paid twice for this account to be transferred. Now the shop in Parys Freestate has closed down. We are being referred to the legal department. When you reach the call centre you have to put in a ID. My fathers ID keeps saying invalid and my mothers as well. Nobody can seem to help us. The moment we speak to a real life person we are either transferred to the same call centre where the ID had to be put in or the call is dropped. This is **************** of a pensioner that does not know where to go to next.</p>