HVdm
Heidi Van der merwe

1 reviews | Active since Oct 2022

12 Aug 2024, 09:47

Vodacom is PATHETIC

Well vodacom has not yet got there **** together. They had send a tech. We are still most off the time without internet. And they have put our acount from 1400 it's know almost R2000. How unbelievable. First when we asked them about this they have said that we did not pay all one month but that's not possible at all!!! As they debit it from my acount every month. They have said they will make the acount less for the inconvenience caused but it's more not less. Without internet and they take more money. VODACOM IS PATHETIC!!!!

PLEASE DO NOT USE VODACOM

0
Replies (1)
Vodacom
Vodacom's reply12 Aug 2024, 09:59
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team