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JC
J C

1 reviews | Active since Feb 2018

27 May 2025, 09:19

VODACOM IS PATHETIC.

I cancelled my contract in April. Paid the precancellation fee. Debited in April. Why am I being debited in May? I asked the consultant for a cancellation letter or reference number and apparently she cannot provide me with one???? VODACOM ARE *******. I WANT THIS CONTRACT CANCELLED AND STOP TAKING MY MONEY.

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Replies (2)
Vodacom
Vodacom's reply27 May 2025, 10:18
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team 

JC
J C's update05 Jun 2025, 11:03
Reviewer Update
WHY DID I GET A CALL FROM THE DEBT COLLECTOR REGARDING THIS INVOICE??? I THOUGHT A CREDIT IS DUE? VODACOM IS CONDUCTING ***** HERE.