HM
Heeda M
1 reviews | Active since Sept 2022
24 Mar 2023, 12:54
VODACOM IS PATHETIC
How pathetic is it that after 8 months of back and forth calls and emails I am still not being assisted and have not as yet had my dispute dealt with and settled?
8 months and counting, received a settlement letter and they forget to inform ITC that the account was closed...I cant even apply for ANY finance due to their pathetic customer service incompetence and now I sit and wait...possibly another 8 months before they resolve this matter which is INFURIATING ME!!!!!
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Vodacom's replyOfficial
24 Mar 2023, 14:14Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply24 Mar 2023, 14:14
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team