SK
Shanti K
1 reviews | Active since Apr 2024
15 Nov 2024, 13:14
Vodacom is overcharg...
Vodacom is overcharging my mother and when she calls to complain about the charges, which she can’t afford, the agent decided to upgrade her contract leading to more charges
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Vodacom's replyOfficial
15 Nov 2024, 13:58 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Vodacom's reply15 Nov 2024, 13:58
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team