1 reviews | Active since Dec 2016
Vodacom is over charnging on Data
<p>in the last week i recharged with 4 * 100mb which did not last me a day i called the custmer care line saturday evenning was assited by Omphile Dikeledi who gave good service i must say he did a great job but he failed to get me to speak to his ops manager who was not on duty at the time what a joke he caled sunday twice and this morning i receice 20mb on top of the 400mb that they have robed off me they are giving me olnly 20mb i refuse to continue with such a service provider i mean if vodacom think they can ***** from us and compesate us with a quater of what they took from me they must think twice i have had this problem since 2016 and i have been reporting it i even told them i will leave vodacom if my problem is nopt resolved and the answer was there is nothing they can do for the best network in the country it is a joke and i will get all my friends and family to leave voda com and i will go on socail media and speak about this enough is enough vodacom is *****ing from the poor and the supervisors are so useless i refuse to speak to them the service is appauling it stinks and i am done with vodacom i rather go on telkom where their rates are a ffordable </p> <p> </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
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Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
The reported incident has been reviewed and addressed,
Kindly refer to our correspondence communicated.
Warmest regards
Elroy
The reported incident has been reviewed and addressed,
Kindly refer to our correspondence communicated.
Warmest regards
Elroy
