vodacom is only interested in money

I'm sorry to respond very late my phone has a problem ever since vodacom cancelled my number mistakenly, money was deducted from my account .the number that was suppose to be cancelled is still haven't b cancelled. When I tried to contact the lady from cancellation department she asked me to hold for a supervisor than hangup on me. I always get missed calls from vodacom but unfortunately they always phone while I'm bussy at work and they don't come back to me. The vodacom shop at the workshop durban haven't contacted me for feedback I think they don't care about their customers all they care about is money. God knows what happened to the R1733.66 thAt I deposited into vodacom account. Let hope they not going to deduct my money again.the cancellation department made a mistake but now I am suffering. Nobody has a full explanation on to what is goingon with my account. I suspect I will endup being stuck on arreas because of their mistake. I cafford to loose my job because of vodacom they have hurted me so much already yet trusted them even had 3 accounts with them but this is what I get in return.my bis has a problem now , I dnt know why they agreed to cancell my account!!! \Sad""";;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;178099;748189;13;2;1;1;5;3;5;15/09/08 10:55;926;2;15/09/03 21:21;15/09/03 19:29;Dealer not doing their job - and refuse to pay for;;Daniel ;***;Re my previous complaint, I am still awaiting payments for work I had to have done to a vehicle that the *****ers should have done - I had to take my time and do their job!!! And now the excuses are long and thick!<br> <br> I am very sorry but you had two opportunities to prepare the vehicle as requested. You did not do it and **** about it. Someone will foot the bill - and it won't be me!!<br> <br> Daniel, own up to your pathetic service and lies and settle your bills!;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;895166;188;16;2;0;1;0;0;2;15/09/14 7:43;926;NULL;15/09/13 17:49;15/09/13 16:17;Previous user of cell phone number harrass new use;6,51E+12;;***;We took out a cell phone contract for our 13 year old daughter from Cell C. She is being harrasses with sms' from contacts of previous user of the number continuously. We expect from Cell C to change her number, without any cost on our account. However Cell C wants us to pay for a number swop. We feel that it is unfair.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;870643;25;1;2;1;1;5;3;5;15/09/15 8:18;926;4;15/09/14 18:37;15/09/14 16:52;Bank charges not reversed;7,80E+12;;***;Hi, I really don't understand how one issue could take average 4 months to resolve, I logged same query more than 5 times and the issue still sits unresolved.I was wrongfully charged for a transaction that was in my free bundle and the bank responded and the charge will be reversed.2 months down the line and the charge is still not reversed;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;896051;690067;14;5;0;1;0;0;5;15/09/16 8:48;926;NULL;15/09/15 19:13;15/09/15 17:22;Awesome Service ;7,20E+12;Genovia _ Store Manager and Enver;***;I just want to say a BIG thank you for the excellent and friendly service I received on Sunday 13/09/2015 when I bought a cellphone. Genovia explained everything in detail and asked about my two boys 7 and 2 running around in the shop. She gave them a pamflet and asked them which phone they wanted. That calmed everybody down and we could finalise the transaction. They are a great team. <br> <br> Thank you very much. Keep up the great work. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;897030;269;14;2;0;1;0;0;2;15/09/18 8:08;926;NULL;15/08/29 18:25;15/09/17 16:42;GURRANTEE NOT PROVED TO BE WORKING.;;Mbongeni;073 805 8996;i bought a tv samsung plasma at house and home at a price of R3000 .Within a short period ,it wasnt functioning.Then i went back with it expecting to be assisted as return on the guarrantee slip bt it ws another story.i met Mbongeni whom they claim to be the customer assistant .he jode down my details and he promised to come back to me.then inever heard anything from him for two weeks .i went back again only tio be told i,i have to payR 3 320 for them to fix it or R 280 if i want to take it back home unfixed because they found some coachroachs inside the tv.<br> am so dissapointed and frustrated the way the treat their customers.also i found out am not that important to them anymore after i raise my quiry to the manager and doesnt give a demn;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;54858;33;1;2;0;1;0;0;2;15/09/21 8:27;926;NULL;15/09/19 18:52;15/09/19 17:01;yho! am so exhausted;7,60E+12;;***;i have an account with FNB, my account is currently on a minus. from the 18th September this amount keeps on increasing with amounts that i do not know. its not a transaction because the amounts are more than R100.00 & if the amounts are more than R100.00 i should get a notification & today again there's an amount added on this account that i know nothing about. i tried checking my statement online but i still can not see where the amount comes from. i would like someone to call me & explain where these amounts came from. nowhere does it say on the sms that i get that if i do not make a deposit an amount will be added. i know they do add an amount but that happens after the deposit. this is strange because i have not made the deposit & FNB keeps on adding amounts that are ridiculous to my account. at this rate am sure by the time i pay i'll be owing R2500.00. am really tired of the problem I've been receiving from FNB. maybe its time i moved on, clearly this relationship isn't working for me. if a relationship isn't working i need to cut my loses & move on. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;783622;893260;16;2;0;1;0;0;2;15/09/21 10:22;926;NULL;15/09/20 20:48;15/09/20 18:56;HELP;7,10E+12;;***;Kindly assist, i am living and working in Mondeor. For the last 3 months i have experienced on average 3 dropped calls per day. I queried with the branches in my area and they said this is due to the upgrades. They also said that MTN gives preference to the higher contract members with this problem. Last year i had 5 contracts with MTN and now i am left with one. My contract is due for an upgrade but i am waiting for my contract to finish so i can move to VODACOM. i am tired of just being another loyal MTN client and not feel special in the eyes of MTN.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;807554;893260;16;2;0;1;0;0;2;15/09/23 9:15;926;NULL;15/09/21 19:31;15/09/21 17:49;Airtime deductions ;Nonhlanhla80;MTN;***;On Saturday 19 september I recharged with 5rands then bought 4rands data bundles then I switched off my phone lately whn I switched on my phone datas were depleted then recharged with 10 bought same amount bundle while still on whatsapp they vanished again it was nt evn 30min so same thing is been occurring daily evrytime when I recharge I spend more than 30 rands a day,,when I call customer care the lines are forever so ill be very glad if one of the MTN agencies can call me and tell me what's really happening cos 2 my consent I am not subscribed to anything my number is *** as I need my full refund cos thi is ridiculous ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;664232;837526;4;2;0;1;0;0;2;15/09/29 8:54;926;NULL;15/09/28 19:02;15/09/28 17:28;Coils bad quality;***;;***;I have bought 2 coils from 2 different outlet in the last week. Bothstopped working after 3 days of use R90 down the drain. I started using Twisp because i thought if you pay more for a quality product it will last longer. Trust for this product down the drain.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;859969;372;9;2;0;1;0;0;2;15/10/01 8:48;926;NULL;15/09/30 19:19;15/09/30 17:22;Santam still has not fixed my car;Crm:*** /adm00149;;***;After several engagements with Santam after I received an email that they will fix my car, they told me that the broker Admin focus will be in contact with me regarding settlement. I was overjoyed. Little did I know that this was the beginning of my greatest nightmare. Admin focus never called and each time I called I got excuses. They then told me that they were going to hire an assessor to check the car and write a report. Then I was told that they are investitigating the matter. I'm feel these people play with client's minds and give false hope. Why should these processes only happen now? If they had not done this initially, on what grounds did they refuse to pay. Secondly when they said they will fix the car what did they mean?<br> I have been sent from pillar to post for a long time and I'm extremely disgusted by the service I'm receiving. Every delay tactic possible has been used and I was repeatedly given false hope.<br> I'm very dissapointed that despite their promise and commitment to fix the car they are still just avoiding the matter. This is the worst treatment a client can endure.<br> ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;901887;720715;20;2;0;1;0;0;2;15/10/02 9:47;926;NULL;15/10/01 20:02;15/10/01 18:21;see above;;;***;i just ordered a pizza from the devon valley branch.the person who answered the phone couldnt speak english(could not understand what he was saying even after i asked him to repeat himself).getting my address through to him was frustrating to say the least.i ordered a carnivorous pizza which is supposed to be four different kinds of meat,it was four different shapes of meat and all of them tasted like cheap sandwich polony.the pizza itself weighed less than 200 grams so they are charging R500 per kg for polony and dough.i managed a pizza perfect in my youth and the only similarity between the pizzas we made and the dogs breakfast i just had was the shape.who in the hell is in charge of quality control?i strayed from romans pizza for one night it wont happen again.<br> ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;902452;763825;6;5;0;1;0;0;5;15/10/07 9:01;926;NULL;15/10/03 19:28;15/10/03 17:35;Great Service;***;Steven Le Roux;;Had issues with my account and it was swiftly attended to.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;156324;706229;16;2;0;1;0;0;2;15/10/14 7:57;926;NULL;15/10/13 18:23;15/10/13 16:31;Fax2email;726684;;***;The fax2email service has been down since yesterday. The call centre just tells me that there is a problem. They can't say what the problem is or when it will be solved. This after the emails was down yesterday as well! This afects my business negatively!!;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;540508;806;21;5;0;1;0;0;5;15/10/16 7:55;926;NULL;15/10/14 18:12;15/10/14 16:29;Good service;8,90E+12;Nikita Pillay;***;I just want to thank Nikita for being so patient with me as i know i was not friendly at all, she helped arrange for an hiv test within an hour. Thank you so much;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;215669;722;15;2;0;1;0;0;2;15/11/08 10:18;926;NULL;15/11/07 20:38;15/11/07 18:52;Incorrect orders being issued ;8,40E+12;Mthokozi and Zanele;***;On 2 occasions now we have placed orders at Nandos Queens Corner and despite confirming the order twice the incorrect order has been issued. When I contacted the branch I asked for the manager, Zanele, whose response was only sorry and I can come in to the branch to correct it. When I insisted that they come to me to correct it as I was not going to spend my petrol going to them to fix their mistake I was told they don't have anyone who is able to drive to me but I can come the next day for a free meal. I then asked for Zanele's manager and spoke to Sandras who was very helpful and made theeffort to resolve the issue. The reason I am logging this complaint is not for a free meal. I want people to be aware so they check their orders thoroughly and I want Nandos to ensure that they improve their services.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;320242;807;14;2;0;1;0;0;2;15/11/13 7:38;926;NULL;15/11/10 17:00;15/11/10 16:12;********;5,21E+12;All Employees;***;Just got back home after a trip to Game, Carnival Mall, in response to the advertised Sunbeam Mist Fan for R899.<br> After walking around for 35 minutes, looking for assistance, and requesting every employee in sight to call the manager, finally got to the customer services, where another lady, with the same problem, requested the lady behind the counter to call the manager. Guess what, she was totally ignored. Finally we found a manager, but his response did not look very sincere, and we left the shop, FOR THE LAST TIME.<br> I WILL NEVER SET FOOT IN THAT SHOP AGAIN!!!;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;798278;269;14;2;0;1;0;0;2;15/11/20 7:33;926;NULL;15/11/19 17:32;15/11/19 16:07;Account settlement;5,51E+12;;***;I Masebothe Jane Moloto I have a account with Shoprite group stores (house and home) Mayville, my account no ***. I have had this account for some years now.<br> <br> Last year 2014 Sep 18 I asked my husband to settle my account for me. Instead he was given the installment amount and not the settlement amount. He paid it.<br> <br> He then went back to the store and asked for their settlement amount again. This time he was given and he paid the amount as Well. This was on the 26 Sep 2014.<br> <br> I was phoned by a lady from Rainbow finance in Pta North, who said I still have an outstanding installment to pay. I couldn't understand this and I personally went to the office of Rainbow finance where I was told the outstanding installment amount has accumulated up to R4000 +.<br> <br> I write this to you asking for your intervention in this matter, hoping to hear from you soon.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;905168;140;14;2;0;1;0;0;2;15/11/30 11:03;926;NULL;15/11/27 21:17;15/11/27 19:37;not keeping to arranged time;8,41E+12;managers;***;According to the internet info the branch was said to close at 21:00 due to Black friday after I drove 45km to get some goods on your promo I was told the manager closed the shop at 20:00! I waisted time money on petrol just to be told by the security to F**' off the shop is closed!!! I'm very upset to the way you do business and putting false info on the internet as in this case!!! I need something to be done about this and very soon otherwise I will be going to the papers as its not the first bad experince I got from the shop!!!;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;927363;23;1;2;0;1;0;0;2;15/12/10 7:33;926;NULL;15/12/07 17:51;15/12/07 16:07;still waiting for an sms and email ;8,81E+12;Service consultant ;***;I went to the abovementioned branch to get two unauthorized debit orders reversed and I was told they don't have them on the debit orders system ,I had to wait for 3 days which I did and I was told I will receive an sms or an email with my ref numbers but 3 days later I had to call the contact center my self and use my airtime to do what could have been done at the branch .Ever since I changed to this bank my life have been hell, I have to beg and kneel to my stuff sorted like when they froze my account without telling me or notifying me ,I turned into a hobo while at the mall with my family .IM JUMPING SHIP NOW FNB WAS GOOD TO ME .;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;523581;754;14;2;0;1;0;0;2;15/12/22 9:33;926;NULL;15/12/16 19:55;15/12/16 18:07;no refund;;staff;***;I bought two items at a Jet store Mall of the North branch and when I returned them at Seshego branch for a full refund i was told to go back to mall of the north which I need transport and besides I have the receipt and the clothes were never worn, I was told that its their new procedure that clothes need to be returned to the store they were bought.Jet please train ur staff and they should not take advantage of customers. I want my refund as i didnt buy with credit its my own money i cant be controlled over my own money and i dont want anything to do with Jet and most definitely i will spread the word cos I can never recommend Edcon to any one since people do move around, meaning its just inconveniencing to buy at Edcon group.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;916432;893260;16;2;0;1;0;0;2;15/12/22 22:42;926;NULL;15/12/22 9:07;15/12/22 7:16;PATHETIC!!!;9,21E+12;;***;So this is now my second complaint with MTN on Hello Peter... I an now beyond being nice with MTN I think you guys are the most useless service provider there is after making a payment yesterday as agreement with legal my phones get suspended once again.... I think MTN is the most unprofessional business and nobody can ever help you and when they do the rude...I will make sure that I post about MTN on every bit of social media ad I have been having problems with you for an entire year now... IT'D DISGUSTING and I'm not at the point where I'll make sure everyone knows what MTN is all about.... PATHETIC<br> ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;770994;709209;29;2;0;1;0;0;2;16/01/04 9:41;926;NULL;15/12/27 0:00;15/12/31 18:15;Bad quality ;9,60E+12;;***;I bought a bikini on vacation in St Lucia on the 27th of December we went to the beach that day and the wire of the top came out. We return it the same day and the manager agreed to exchange because you can see it is a factory fault. The second time I weared the new bikini the strap of the top broke. I am very disappointed because it is supposed to be a good brand and it very expensive. We are back in Jhb now I can't return it.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;935329;879256;23;2;0;1;0;0;2;16/01/04 8:30;926;NULL;16/01/01 18:44;16/01/01 17:04;Chubb Emergency Response takes 65min;8,21E+12;Maggie;***;Alarm goes of at 16:56 while we are not at home. Chubb tells us they are going out to look. Only arrive at house at 18:21. During this time I phoned them 7 times,average 6 min per call and then they cut me off. Speak to 3 or 4 different people every time. Only phones met back at 18:35. Spoke to PTA branch manager Maggie. Response time from Chubb 1 hour and 25 mins.... How is that for quick response time and service from Chubb!!;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;191807;398;24;2;0;0;0;0;2;16/01/06 8:47;926;NULL;16/01/02 19:14;16/01/02 17:21;Pathetic Service;None;Samantha;***;FNB card is rejected on Card machine, I show the cashier Awele Fasethile my balance and advise him there a problem with machine or link between machine and FNB.<br> <br> He acts and treats me like im lying and trying to ***** fuel? Never felt so embarrassed and insulted before.<br> <br> Left my contact information for manager Samantha. Lets see if she is going to reply ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;499109;722;15;2;0;1;0;0;2;16/01/04 9:13;926;NULL;16/01/03 19:41;16/01/03 17:47;bad service;;;***;Decide to eat at Nandos in seapoint and the service compared to other Nandos is ridiculous..they take exceptionally long to get your food ready..waited 45min..we asked if the aircon is not working and the waitress looks at us and say mmm..;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;594184;353;5;2;0;1;0;0;2;16/01/05 8:28;926;NULL;16/01/04 18:55;16/01/04 17:02;Hold for me --- Pass the buck! Bad Attitude ;8,40E+12;????;***;I called Multichoice to get a pretty simple problem sorted but it seems the *********** staff that work there def have zero customer service and it seems they all get paid to pass the calls to the next person without explaining why! Seems to me that Multichoice has really ****ed up this time as I dont need ****ty service like this nor do I need them! My problem is so simple but not one staff member was even able to just say sorry let me pass you to someone that could help and at least replay the message but no! I would love to know how these idiots are even employed there as me as an employer I do my security checks and these idiots def dont have any education! GET YOUR ****T SORTED OUT!;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;936531;25;1;2;0;1;0;0;2;16/01/06 8:07;926;NULL;16/01/05 17:44;16/01/05 16:41;********** debit to my account goes unheeded;4,91E+12;policy;***;There was an unauthorized Debit on my account in December. I phoned the Bank and had them Stop Payment at my cost. I went into the Bank to show them the evidence that this was **********ly accessed information ( used against my expressed will).<br> I learnt various interesting bits of info in the bank that no one at Nedbank ever tells you when you not in trouble<br> > Debits are never safe as anyone with your details can debit your account at any time whether you agree or not. <br> >You MUST HAVE given the supplier your details hence the Debit and your fault. <br> > Nedbank is just a third party between client and supplier,they not their to take your word that a Debit is unauthorized.<br> > Stop Payment is your only option and its good for three months but you have to watch your account and report Debits the Bank won't,and you pay for the service. <br> >Nedbank's ***** dept kick into action if Nedbank is effected,if the client is effected the Bank is a third party and you better off with a lawyer.<br> Next time you make a decision about banking just know that you on your own so don't mess up.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;876370;36;15;5;0;1;0;0;5;16/01/19 9:27;926;NULL;16/01/04 10:00;16/01/18 18:01;Excellent Service! ;;;***;On route to our holiday destination, we stopped at Robertson Spur for breakfast.<br> Even though it was still early morning, it was already extremely hot day.<br> When we arrived at the Spur in Robertson, we were greeted by friendly staff, and shown to our table, where they immediately brought us a nice big bottle of ice cold water (from their filtered water tap) with glasses with ice & lemon for everyone at our table.<br> This was just what we needed, especially on such a hot day! <br> <br> We placed our orders: my husband and I ordered the breakfast and bottomless coffee, and the children ordered waffles. We received our breakfast rather quickly, and then they then brought a plate with a flake choc to my daughter to apologies that her breakfast was taking a bit longer to prepare. <br> <br> I have never experience such amazing service before. <br> <br> You could sense this branch has an excellent manager, as the staff were so happy, friendly and giving more than their best service.<br> <br> If only all restaurants could learn from them. <br> <br> FIVE STARS to Robertson Spur ! <br> ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;133297;33;1;2;0;1;0;0;2;16/01/20 8:42;926;NULL;16/01/19 19:12;16/01/19 17:16;Useless Customer Service;.;Tshabalala, Mthokozisi & Carieka Pretorius;***;This is my 2nd Posting. Stil the so called consultant whatever on my previous post haven't contacted me. The level of service of FNB is pathetic. The following email addresses just never respond to any emails. On FB page you always get the same copy and paste answers. I battle since December 2015 to have this solved. A reversal of R29.95<br> <br> Premier ResolutionCentre <br> [Email Removed] [Email Removed];;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;942550;188;16;2;0;1;0;0;2;16/01/23 7:55;926;NULL;16/01/21 18:15;16/01/21 16:29;constant disgusting service rendered by agents.;8,40E+12;;***;After a month and a half of a report filed with cell c call center agents no response or feedback given yet when call the call center to find out advise that case resolved yet no feedback provided and get transferred around the call center until agent transfers you to a management and call goes dead no answer or ring tone. Called today at 17:50 spoke to 5 consultants and call went dead as last agent was transferring me to management. Pathetic service always received was even promised a call back after reporting them on Facebook 4days ago and to date nothing.....;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;356860;945;21;2;0;1;0;0;2;16/01/27 9:45;926;NULL;16/01/26 20:07;16/01/26 18:19;Poor Service;7,00E+12;Lerato;***;I have clientele hospital plans. At inception it was not stated that I only need to go to certain hospitals to claim. I have a chronic medical condition. My doctors go to certain hospitals only. Now I am being told that clientele will not pay claims to these hospitals. Which they accepted before. Now am I expected to change my doctors, to suit clientele? Why are we not told this when they sell the policy to us. Or those adverts on TV also does not tell a person that claims are only paid out to a list of hospitals, of which they also have provincial hospitals. I am on medical aid, so why should I have to go to a provincial hospital. They are misleading clients. And now they turn down my claim.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;294435;720792;14;2;0;1;0;0;2;15/05/04 12:26;925;NULL;15/05/02 22:49;15/05/02 21:01;One month after order placed and still no delivery;***;;***;I have placed a order ***) for the Angelcare Sound and Movement Monitor and Angelcare Nappy Disposal System refill cartridges.<br> <br> On the website it said delivery would take 11 working days. On the 13th of April I received a email stating the parcel was being dispatched. Adding 4 working days (I live in an outlying area) brings the delivery date to 17 April. On 22 April I logged a ticket requesting info on delivery, which, to date is still unanswered?<br> <br> I definitely don't want to hear any excuses regarding public holidays, as delivery was to take place before there was any holidays. I have ordered a few items from Kalahari in the past and this is the worst experience ever. My baby is due any day now and I still haven't received my order. If Kalahari has a problem with their delivery methods, please review them, because they are greatly damaging your image.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;574117;763825;6;5;0;1;0;0;5;15/09/09 11:29;925;3;15/09/08 21:57;15/09/08 20:04;excellent service;8,20E+12;;;Thanks Prepaid24....;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;926131;23;1;5;0;1;0;0;5;15/12/04 13:46;925;NULL;15/12/04 0:04;15/12/03 22:21;over charge on fees;8,41E+12;;***;I swiched banks from standard Bank to capitec bank with in 3months i owned standard Bank R2300 some couples fees which I think was over charge.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;809770;357;16;2;0;1;0;0;2;15/01/30 6:56;925;NULL;15/01/29 17:10;15/01/29 15:31;Data bill;I***-5;;***;Being a fool!!!<br> <br> I was on holiday and someone took care of my house. The WI-FI at my house was not pin protected. This person spent almost R8000 on data while I was away. Agreed, that is my problem! My concern is that Vodacom is not willing to let me make a payment arrangement for this amount. They will only make a payment arrangement on my account if it is in arrears. This means my debit order must not be honoured, which means that my service will be suspended until I make the arrangement for the arrears. They will properly require a reconnection fee as well! Catch 22 situation?;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;811180;688792;14;2;0;1;0;0;2;15/02/04 10:01;925;NULL;15/02/02 20:30;15/02/02 18:36;FRUSTRATED WITH IDENTITY;9,21E+12;;***;I've been running around like a headless chicken trying to figure out who has been taking money from my bank account. I had to take time off from work to go to the bank to find out what was going on. Who is going to be pay me for the hours I have missed at work because it's definitely not going to be the company I work for. To my surprise IDENTITY has been taking money that did not belong to them. Now my other debits have not gone through and I have to face overdraft fees as well as my cellphone service will soon be disconnected due to payment not going through. I held IDENTITY in high regard but now that has really changed. I expect to be fully reimbursed for every cent I have wasted as this was not my problem yet it has become my problem. This is ABSOLUTELY RIDICULOUS! !!!! Seriously considering closing my account because I can't trust a company who does things like this. They are making me miserable because now I owe other companies money and I can't access my money because they have taken it. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;428216;23;1;2;0;1;0;0;2;15/02/11 9:29;925;NULL;15/02/10 19:57;15/02/10 18:04;Poor service;7,70E+12;;***;I have send email back and forward but without any luck to get someone to contact me.<br> <br> The number they included in a mail does not work and the other number takes you to a call center where it is impossible to get to speak to the right person!<br> <br> Is there NO personal relationship at Standard Bank? Dont they care about clients? <br> <br> Is there someone who can help? ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;170302;793962;16;5;0;1;0;0;5;15/02/17 9:20;925;NULL;15/02/04 19:47;15/02/16 17:55;Incredible Service from Telkom Stutterheim - Chris;***;Chris;***;Every time I lodge a complaint because of out of order lines, I receive a phone call from Chris within an hour. He is a technician and will come the next day and the last time he was still working here till 6.45pm. He came back the next day to sort out everyone's phone lines. He gives the most incredible service and I want to thank him profusely. Marion Meyer;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;543813;357;16;2;0;1;0;0;2;15/02/20 6:20;925;NULL;15/02/19 16:47;15/02/19 14:55;Service completely disconnected, cannot even ;7,21E+12;Who knows;***;So my vodacom bill fell behind by one month, mid month the idiots suspend my service, so I call in to make an arrangement but their systems are conveniently off line. Nontando then states she will note all respective arrangements on the system when it comes back online. ****... the Idiot couldnt even do that. I need to confirm is it legal to now be billed for no services? I'm not sure, but will confirm an act from there. Its not enough their disruption cost my husband his job, all be it because of minor financial issues, now we have major financial issues... VODACOM... Truly South African;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;819391;23;1;2;0;1;0;0;2;15/02/25 10:14;925;NULL;15/02/24 20:33;15/02/24 18:49;Moving Forward...to another Bank! ;6,91E+12;Anyone willing to take responsibility;***;For some reason I am unable to transact or do any transactions on my internet banking profile. Initially when I signed up for Internet Banking, I managed to make payments, load beneficiaries etc. On the 14th February I tried to load new beneficiaries but was unable to do so, as my cell phone number: *** for the last 15 years, and also the one I'd given when opening the account was not working anymore showing a different number the OTP sends to. As it was weekend the call centre was unavailable, leaving me with a gift-less valentine's day, or rather an interesting one received from SBSA. My spouse made a call to the call centre the following Monday and requested someone to contact me regarding OTP's I'm not getting, and the cell phone number it supposedly sends to.<br> <br> Please assist urgently as I am unable to transact on any of my profiles...Standard Bank, Moving Forward right out of the door...maybe, somewhere, where someone says how can they help me???;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;729792;188;16;2;0;1;0;0;2;15/02/27 8:03;925;NULL;15/02/26 18:28;15/02/26 16:38;no feedback provided after numerous emails sent ;7,91E+12;customer service;***;Cell debiting my personal account without my permission and don't even have a contract with them or own their number I want an explanation and I want them to refund me for the charges incurred as a result of the bounced debit . I want this resolved soonest as I have sent numerous emails to cellc but no assistance . Failure for them to resolve this I will therefore firward this to customer ombudsman. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;820050;357;16;2;0;1;0;0;2;15/03/08 7:59;925;NULL;15/02/06 18:31;15/03/07 16:34;Vodacom break Phones ;***;Vodacom;***;I On 4 January 2015 I gave my Blackberry in at Vodacom for repairs. Fault: It dies and must be rebooted. Battery last short whiles. Received phone back on 5 January 2015. I experienced the same problem as before just worse with the charging of the phone and took it back to Vodacom Lakeside Mall to repair on 6 February 2015. I was then informed that it can't be fixed and that I have to pay R800 to get a new phone. As this is a contract phone I'm suppose to have a warranty on this phone. I phone 111 and spoke to Harold who said I must go to the Vodacom shop and phone him from there. They phoned and nobody knew who Harold was. I'm not prepared to pay for a new phone as it is still under contract. Is this just a way to put sales on their books? This is bad service. When will Vodacom get back to me. Or are they avoiding this report<br> <br> ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;826334;706283;16;2;1;1;5;3;5;15/03/11 8:56;925;2;15/01/21 0:00;15/03/10 17:31;LTE 10 day install promise going for 2 months ;SREQ_***;Gift Mokhine;***;I submitted my application on 21 Jan 2015. Were told it takes 5 to 10 working days. I am still waiting as we are approaching 2 months, despite the fact that there is reception at my premises. Yet I havent received an ETA, or any feedback on multiple emails . I always have to call and get the same \maybe this week\"" response. 3 potential customers that closely observed this progress reverted to their existing providers with a \""better the devil you know\"" conclusion. Only in this I find a sense of justice. """