DB
Dylan B
1 reviews | Active since Nov 2020
01 Nov 2020, 14:51
Vodacom is only focused on money not their clients
After phoning numerous times it was accepted and put through to cancel a upgrade that had not been activated, now on the first of the month vodacom has already put though the upgrade.
It is not a easy process dealing with vodacom and likeminds(a company that is a part of them). No one will assisst you.
Always been with vodacom but will end my support it as of today.
*** this is a reference for the cancellation, but obviously vodacom makes too much money and does not care for their clients
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
01 Nov 2020, 18:27Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply01 Nov 2020, 18:27
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
