DB
Dylan B

1 reviews | Active since Nov 2020

01 Nov 2020, 14:51

Vodacom is only focused on money not their clients

After phoning numerous times it was accepted and put through to cancel a upgrade that had not been activated, now on the first of the month vodacom has already put though the upgrade.

It is not a easy process dealing with vodacom and likeminds(a company that is a part of them). No one will assisst you.

Always been with vodacom but will end my support it as of today.

*** this is a reference for the cancellation, but obviously vodacom makes too much money and does not care for their clients

0
Replies (1)
Vodacom
Vodacom's reply01 Nov 2020, 18:27
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team