sB
sharmaine B
1 reviews | Active since Jul 2025
19 May 2026, 08:18
Vodacom is one ****ty network provider
Firstly the agents sell false information, I purchased a wifi deal which was not what I wanted fine. Now I have settled the payment and I'm still waiting for a paid up letter from MBD. Whole month I'm being told Vodacom has to clear it. I paid 3 weeks ago and still nothing has been done. This shows how *********** Vodacom is along with their staff and every other company that works with them. I want my paid up letter as in yesterday I don't want the same **** story I'm given.
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
19 May 2026, 08:25Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply19 May 2026, 08:25
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's replyOfficial
28 May 2026, 15:17Dear Sharmaine, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per our discussion, you have confirmed that your query has now been resolved. Regards, Consumer Website Team
Vodacom's reply28 May 2026, 15:17
Official
Dear Sharmaine, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per our discussion, you have confirmed that your query has now been resolved. Regards, Consumer Website Team