AV
Adriaan V

1 reviews | Active since May 2022

17 Apr 2025, 08:49

Vodacom is one of the worst companies in this country. They will add charges to your contract because they feel like it. 0 F@cks is given to their clients.

Vodacom is money hungry ****mers. I absolutely hate them with a passion. Not just are they over charging their customers around every corner, but they will actually add services to your existing contract by themselves. I have a phone contract with them, and all of the sudden I noticed on my statement that they have charged me an extra R500. I phoned them and they told me that I was not on a open line, they added 100 mins and 1.4GB data to my contract for no reason. I was absolutly ****ed off that they just added things to my contract because they wanted to. They "say" that it is reverted but I still can not get a email or notification proving that it is fixed. They "say" that they will credit me back the extra money that I will now spend but I have not got any notification again. Now I am emailing them but no one actually gets back to me.

I am now forced to pay an aditional R500 bucks because someone at Vodacom wanted to **** me.

They are one of the worst companies in this country. F@ck them I can not wait to cancel my contract with them. They will NEVER see business from me again.

This is what you get when you have a company with one of the highest BEE ratings, you get a company that ****s their customers with absolutely ZERO care for they clients. F@CK THEM!

0
Replies (3)
Vodacom
Vodacom's reply17 Apr 2025, 14:09
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,
Vodacom Consumer Website Team 

AV
Adriaan V's update17 Apr 2025, 14:33
Reviewer Update
FFS stop talking ***. Vodacom has no interest in making "Good" with their customers, its just about ****ming your clients.
AV
Adriaan V's update23 Apr 2025, 11:12
Reviewer Update
It is like I said, NO ONE cares at vodacom. They only want to take your money. Vodacom has the worst practices and is completely ***********. No one has got back to me at Vodacom. I will make sure to tell everyone that I know to avoid Vodacom at all costs. I will also ensure to make it known on every platform that I can just how horrible Vodacom is.