Vodacom is one of the baddest services providers when it cones to customer service...

Item: Vodacom
Rating: 1
Author: Ruan W

Vodacom is one of the service providers who is willing to charge you and deduct your money. But when it comes to customer service. Its worce. I do not recommend any one to sign a contract with this company. Customer care consultants are rude and ***********.... Acvoubts department does not contact you at all. I will force to switch to another network

Helpful (0)

Replies (2)

Vodacom's replyOfficial

25 Sept 2019, 07:24

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply25 Sept 2019, 07:24

Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's replyOfficial

30 Sept 2019, 15:53

Dear Customer,

Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.

As per discussion, I have provided you feedback with regards to your query.

Regards,

Consumer Website Team

Vodacom's reply30 Sept 2019, 15:53

Official

Dear Customer,

As per discussion, I have provided you feedback with regards to your query.

Regards,

Consumer Website Team