MS
Michelle S

1 reviews | Active since Jul 2018

07 Jun 2023, 09:26

Vodacom is on Vacation please don't bother to call

It's like you have no call center robots or agents at the insurance department, one holds nd holds and holds to no avail or the call gets diverted because one can hear how a person answers and puts you back on hold again then they hang up even.

It's ****** ridiculous, don't tell me about load shedding cause everyone has load shedding, you are not special. You are a service provider yet you don't even answer your phones.

Disgraceful man.

0
Replies (1)
Vodacom
Vodacom's reply07 Jun 2023, 09:56
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team