nT
nthabiseng T

1 reviews | Active since Feb 2015

01 Mar 2016, 21:14

Vodacom is on a serious day light *******

I've recharged with 1 Gb on the 26 February later that day and by the 1st of March I received a massage that my data's where 4,5 to my surprise on weekend I was way too busy to be on my phone, and even if I was I wonder what could be so expensive? Not even their consultant had a better explanation but to tell me I've being using Internet... Like really what else would I buy data's for???The only explanation to me could only be this power hour thing clearly they can't afford it anymore and they decided to benefit more on us , this vodacom is a ponzi scham that's it...

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Replies (1)
Vodacom
Vodacom's reply02 Mar 2016, 07:52
Official
Hello preroz22,

We apologise for the service that you received and the inconvenience caused in this regard.

The matter will be escalated and a consultant will be in contact to assist with resolution.

Kind regards
Vodacom Consumer Website Team