nT
nthabiseng T
1 reviews | Active since Feb 2015
01 Mar 2016, 21:14
Vodacom is on a serious day light *******
I've recharged with 1 Gb on the 26 February later that day and by the 1st of March I received a massage that my data's where 4,5 to my surprise on weekend I was way too busy to be on my phone, and even if I was I wonder what could be so expensive? Not even their consultant had a better explanation but to tell me I've being using Internet... Like really what else would I buy data's for???The only explanation to me could only be this power hour thing clearly they can't afford it anymore and they decided to benefit more on us , this vodacom is a ponzi scham that's it...
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Replies (1)Vodacom's replyOfficial
02 Mar 2016, 07:52Hello preroz22,
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
Vodacom's reply02 Mar 2016, 07:52
Official
Hello preroz22,
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
