RS
Rodger S

1 reviews | Active since Mar 2016

18 Aug 2020, 14:36

Vodacom is on a par with ANC as far as service and honesty is concerned

These guys are even more condescending that I thought. They respond to Hellopeter by sending the client an email confirming that they will be contacted (I'm its simply generated by a bio-rhythm) and they have intention of actually responding. After the initial email, there is no further contact!

0
Replies (1)
Vodacom
Vodacom's reply19 Aug 2020, 09:04
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team