RS
Rodger S
1 reviews | Active since Mar 2016
18 Aug 2020, 14:36
Vodacom is on a par with ANC as far as service and honesty is concerned
These guys are even more condescending that I thought. They respond to Hellopeter by sending the client an email confirming that they will be contacted (I'm its simply generated by a bio-rhythm) and they have intention of actually responding. After the initial email, there is no further contact!
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Replies (1)0
Replies (1)Vodacom's replyOfficial
19 Aug 2020, 09:04Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply19 Aug 2020, 09:04
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
