Vodacom is Number 1

Recently I had huge issue with Vodacom. It was upgrade time so I got the iPhone 14 plus . Everything was fine until I saw my bill , they were charging me for 2 handsets ( Even though I upgraded After my date ) , furious I called them and queried this . There is one thing ive learnt in business , everyone makes mistakes , the difference between a good company and a Great company is how they deal / resolve it . I got a call from "Edith" what a lady , she assured me she would get to the bottom of it , listened to the voice call , did the investigation , then yesterday came back to me to let me know all was sorted . Well done Vodacom for putting your customer first , very professionally handled and as for Edith , this lady is going to go far in life . As for Vodacom. with customer service like this , no wonder you're the leading service provider .