HN
Hazel N
1 reviews | Active since Apr 2022
25 Mar 2026, 16:12
Vodacom is now a problem.ðŸ˜ðŸ˜
I had R570 airtime and anytime minutes, and 100 daily. Monday the airtime went to R320 Tuesday, Wednesday is now R229. Why is Vodacom doing this to us. Very disappointed i must say.
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Replies (2)
Vodacom's replyOfficial
26 Mar 2026, 12:14 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that your query is being attended to and a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply26 Mar 2026, 12:14
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that your query is being attended to and a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
26 Mar 2026, 14:33Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Our records indicate that your query was escalated to the relevant department and based on the feedback received, contact was made and feedback provided.
Regards
Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Our records indicate that your query was escalated to the relevant department and based on the feedback received, contact was made and feedback provided.
Regards
Consumer Website Team
Best regards,
Vodacom's reply26 Mar 2026, 14:33
Official
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Our records indicate that your query was escalated to the relevant department and based on the feedback received, contact was made and feedback provided.
Regards
Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Our records indicate that your query was escalated to the relevant department and based on the feedback received, contact was made and feedback provided.
Regards
Consumer Website Team
Best regards,