Vodacom is notorious for *****ing airtime!

I posted a review a few days ago and Vodacom told me that they tried calling me numerous times and had no success. However, I called them back and the consultant told me that the WhatsApp Ticket problem was escalated to their technicians last year and every day, they get emails that the problem has been fixed but the problem hasn’t been fixed because their customers keep calling in with the same problem!

Every day, I buy social/ WhatsApp tickets and they never work! Every single day, my airtime and normal data disappear because of this problem! I am tired of calling Vodacom every single day with the same problem! Why do you have these tickets if they do not work? Why do you call and say the problem has been fixed when I wake up every morning with the same problem? This is absolutely disgusting and I cannot wait to terminate my contract with Vodacom and port to a more reliable service provider!