Vodacom is not very transparent with resolving my issue.

I am concerned about the discrepancy in feedback received regarding this matter. Despite my efforts to cooperate with your team to resolve the issue, I have noticed a lack of transparency in the process. I would appreciate it if you could provide clarity on the steps being taken to address this matter. If not, I will continue to escalate this issue through the appropriate channels to ensure a timely and satisfactory resolution. This is feedback from your team . "Good day Unable to unblacklist because there is no ID or affidavit attached. Please resend all the docs required. Regards Candy"