Vodacom is not tustworthy

I would not even give them one star. Upgrade contract online. Consultant give me an amount that I would pay monthly on a top up contract and because it's done online no connection fee. Bill came they put me on a open contract and debit the connection fee from my account and the ammount she gave for the monthly payment is not the same it's way more. It's now more than I month calling and calling one department to the other no help they just put you thru to the next person. I have to pay to change the contract to pre paid now. I logged a call investigation on 12 September that was suppose to take between 3 and 5 days still waiting no one at vodacom knows anything but I have the sms from a Samantha and a reference number. One manager to the other **** we will call you back or they just drop your call and you have to call back and explain the whole story again and again. Last manager we spoke to on Thursday was a Steven at the online sales department. We still waiting for his call back that he promised he will investigate and call us back. I'n the mean time they just deduct your money. There customer service suck so if their managers don't help you there is now one else you can talk to. No help logging a complaint aswell. Keep clear of Vodacom they are not trust worthy. Will never do business with them again.