tR
tracey R

1 reviews | Active since Aug 2016

03 Aug 2020, 12:12

vodacom is not taking my calls

ive been trying to get my line reinstated instead I cannot even get through to Vodacom customer care as wgen I call I get an automated response that says "dear valued customer we note that you've been attempting to get hold of us. please leave your number for a consultant to call back. thus option doesn't then allow you to hold and actually speak to someone. the call just ends. so I canbot make any calls I cannot get through to an agent and I must just wait. ********** service from vodacom

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Replies (1)
Vodacom
Vodacom's reply03 Aug 2020, 14:01
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team