JG
Jason G
1 reviews | Active since Jul 2020
07 Jul 2020, 10:12
Vodacom is not right
Hi Jason Ganger to avoid your Vodacom (pty) L account being handed over please pay R5034.40 immediately. Tel ***. Ref [[clientreference]] how can Vodacom send me a msg to settle but I've got a contract with them just bcoz I couldn't pay .I couldn't work bcoz of the pendemic we faced and my company did not pay me and I've been paying my account and recieved no airtime and sms's since last year may month
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
07 Jul 2020, 11:07Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply07 Jul 2020, 11:07
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's replyOfficial
07 Jul 2020, 12:53Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Kindly contact our Legal team on ***(free call from Vodacom sim Mon – Fri 08:00 – 17:00) or email *** for further assistance.
Regards,
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Kindly contact our Legal team on ***(free call from Vodacom sim Mon – Fri 08:00 – 17:00) or email *** for further assistance.
Regards,
Vodacom Consumer Website Team
Vodacom's reply07 Jul 2020, 12:53
Official
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Kindly contact our Legal team on ***(free call from Vodacom sim Mon – Fri 08:00 – 17:00) or email *** for further assistance.
Regards,
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Kindly contact our Legal team on ***(free call from Vodacom sim Mon – Fri 08:00 – 17:00) or email *** for further assistance.
Regards,
Vodacom Consumer Website Team