MP
Martin P
1 reviews | Active since Jan 2013
18 Mar 2022, 16:11
Vodacom is NOT interested in helping their customers
Two weeks ago I logged a complaint about a mistake made by Vodacom's contract upgrade system. Someone (a Lennon Samduth) halfheartedly try to contact me but never called at the agreed times. If you're thinking Vodacom will get back to you or care, you're badly mistaken.
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Vodacom's replyOfficial
19 Mar 2022, 10:20 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply19 Mar 2022, 10:20
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team