Vodacom is NOT helping.....

<p>Good Day Vodacom,</p> <p>I wrote to you via Hello Peter on the 11th December, still have not received any reply.</p> <p>My review was titled – “ Vodacom on-line web site Fail”</p> <p>So, I visited the Vodacom shop in the Matlosana Mall, the consultant also could NOT load any data on my phone, not with the voadcom app, nor with *111#.</p> <p>On the 22 December 2016 I tried once again at 09h00 and then again 11h00 to buy data. Vodacom does not even send a SMS to say your purchase was successful or not successful.</p> <p>So, by 13h00 on the same day I called Vodacom, The gentleman assisted and said not to worry, there are issues. Vodacom was kind enough to give me 1 Gig for R75.00. However, the next day Vodacom sends me a SMS to say the Data I purchased (The previous day) has now gone through.</p> <p>Vodacom, please “unlock” my account so I can use the app properly, because obviously no one at Vodacom is interested in assisting me:</p> <p>-My account is locked<br />-Vodacom walk in centre cannot help<br />-Cannot buy data by dialling *111#<br />-When you call Vodacom they too get it wrong.</p>