MJ
Mark J

1 reviews | Active since Sept 2016

10 Nov 2021, 11:44

vodacom is not helpful at all.

I am still waiting for someone to phone me to sort out the ******* nfs folders created in their vodamail. It returns every time after I delete it. If you are unable to sort it out at least be honest and admit it.

0
Replies (3)
Vodacom
Vodacom's reply10 Nov 2021, 13:52
Official
Dear Customer,
 
Thank you for making us aware of your complaint.
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
 
***Please note*** Beware of phishing ****s.
 
Vodacom will not contact you via Whatsapp to request your personal details
 
Regards,
 
Vodacom Consumer Website Team 
MJ
Mark J's update11 Nov 2021, 14:29
Reviewer Update
Vodacom really does not care. I am still waiting for someone to phone me to sort out the ******* nfs folders created in their vodamail. It returns every time after I delete it. If you are unable to sort it out at least be honest and admit it.
MJ
Mark J's update15 Nov 2021, 13:04
Reviewer Update
Vodacom really does not care. I am still waiting for someone to phone me to sort out the ******* nfs folders created in their vodamail. It returns every time after I delete it. If you are unable to sort it out at least be honest and admit it.
I even went to a walk in center and they also could not help me.
When I phone customer care I get the usual "we are experiencing a high number of calls".
What does it take for someone to call me?